Delivery
What is your question about?
What delivery options are available?
When placing your order, you can choose from the following delivery methods:
1. In-store pickup: free
– Returns are also easy and free in-store.
– The package will remain available in the store for 2 days.
2. Home delivery with PostNL:
– €5.95 for orders under €100. Orders over €100 are shipped for free.
- Ordered on weekdays before 4:00 PM = shipped today.
– Track & trace available as soon as your package is on the way.
Please note: we do not ship on Sundays and Mondays. If you order then, your package will be shipped on Tuesday.
We also ship to Belgium and Germany.
How do I track my order?
If you choose in-store pickup, you will receive a pickup confirmation by email. Please bring this confirmation and a valid form of identification when collecting your order.
Do you choose delivery? You will receive an email with a track & trace code. Tip: With the PostNL app you can change your delivery address, track your package live and contact us directly in case of delivery issues.
My order has not been delivered or is incomplete. What now?
Check your track & trace. Sometimes an order is shipped in multiple packages. Tip: With the PostNL app you can change your delivery address, track your package live and contact us directly in case of delivery issues.
Is anything missing? Contact our customer service via winkel@kekwomen.nl